How do I cancel my subscription?

If you'd like to cancel your subscription, follow the steps below: 

1. Open up the Cognito Portal.
2. On the side bar menu, click 'Billing'.

3. Under Current Subscription, click Cancel Subscription. 

After cancelling, you will be prompted with a brief survey. We appreciate any input you have to help us improve our services going forward. If you encounter any other issues with canceling your subscription, please reach out to our support team for assistance.